Privacy Policy

1. Responsible party

Pellet Pres Solutions

Kügelgasse 8

4700 Eupen

Email: contact@pellet-press-solutions.com

The responsible party within the meaning of data protection laws is:

Henkes Industries, represented by its management

2. Collection and storage of personal data, as well as the nature and purpose of its use

a) When visiting the website

When you visit our website, information is automatically sent to the server by your browser. This data (e.g., IP address, date and time of access, browser used) is stored temporarily. Processing is carried out to ensure a smooth connection and system security.

b) When using the contact form or email

If you contact us via the contact form or by email, we will store the data you provide (e.g., name, email address, telephone number) in order to process your request. We will not pass on this data without your consent.

Data transmission

Your personal data will only be passed on to third parties if

you have given your express consent, if processing is necessary for the performance of a contract,

if there is a legal obligation to do so, or if it is necessary to assert our rights.

4. Cookies

Notre site Web utilise des cookies. Il s'agit de petits fichiers qui sont enregistrés sur votre terminal. Les cookies ne causent aucun dommage et servent à rendre notre offre plus conviviale et plus sûre. Vous pouvez à tout moment désactiver l'enregistrement des cookies dans les paramètres de votre navigateur.

5. Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited (“Google”). Google Analytics uses cookies that enable the analysis of how our website is used. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the US and stored there.

We have activated IP anonymization on this website, so that your IP address is shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage.

6. Rights of data subjects

You have the right to obtain information about the data we have stored about you, to request its correction or deletion, to request the restriction of its processing, to object to its processing, to request its portability, and to revoke your consent at any time. To do so, simply send us an informal notification.

Retention period

We only retain personal data for as long as is necessary to process your request or to fulfill legal obligations.